Your Privacy Matters to Us

Personal Information

• Name, email address, and phone number when you contact us
• Company information and project details you provide
• Communication preferences and feedback

Technical Information

• IP address, browser type, and device information
• Website usage data and analytics
• Cookies and similar tracking technologies

• To respond to your inquiries and provide customer support
• To deliver our software development services
• To send you project updates and important communications
• To improve our website and services
• To comply with legal obligations
• To send marketing communications (with your consent)

We use WhatsApp Business API to communicate with you and provide customer support. This section explains how we handle your data when using WhatsApp.

Data Collection via WhatsApp

• Your WhatsApp phone number and profile information
• Messages, media files, and other content you send to us
• Message timestamps and delivery status
• Contact information you provide during conversations

How We Use WhatsApp Data

• To respond to your inquiries and provide customer support
• To send project updates, notifications, and important communications
• To deliver service-related information and updates
• To improve our customer service and communication processes

Data Sharing with Meta/WhatsApp

When you communicate with us via WhatsApp, your data is processed by Meta (WhatsApp's parent company) in accordance with their Privacy Policy. We share the following information with WhatsApp:

• Your phone number and message content
• Message metadata (timestamps, delivery status)
• Profile information you choose to share

Your Rights & Controls

• You can opt-out of WhatsApp communications at any time by requesting removal from our WhatsApp contact list
• You can block our WhatsApp number if you no longer wish to receive messages
• You have the right to request access to or deletion of your WhatsApp conversation data
• You can manage your privacy settings directly in the WhatsApp application

Compliance & Security

• We comply with WhatsApp Business API policies and terms of service
• We do not use WhatsApp for unsolicited marketing messages without your consent
• We implement security measures to protect your WhatsApp communication data
• We retain WhatsApp conversation data only as long as necessary for business purposes

For more information about how Meta/WhatsApp handles your data, please review the WhatsApp Privacy Policy.

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Secure data storage and backup procedures

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience and website functionality
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

You have the right to:

• Access your personal data we hold
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time