AccessHub - Privacy Policy

This Privacy Policy explains how Snowcorp AccessHub ("we", "us", "our") collects, uses, and protects information when you use the AccessHub app, website, and related services (collectively, the "Services").

Effective Date:Jan 24, 2026

Information We Collect

• Account Data: Name, email, phone number, and organization details.
• Event Data: Event details, attendee lists, access points, and access history.
• Device Data: Device identifiers, OS version, app version, and crash logs.
• Usage Data: Pages viewed, features used, and actions taken in the app.
• Scan Data: QR scan results, timestamps, and access decisions.

How We Use Information

• Provide, maintain, and improve the Services.
• Authenticate users and manage sessions.
• Enable event access control and maintain access logs.
• Respond to support requests and communicate updates.
• Comply with legal obligations and enforce our terms.

Data Sharing

We do not sell your personal information. We may share data with:

• Event Organizers: For managing event access and reporting.
• Service Providers: Hosting, analytics, and support tools.
• Legal Authorities: When required by law or to protect rights.

Data Retention

We retain data only as long as needed for business, legal, or security purposes. Organizers can request deletion of their event data subject to applicable laws.

Security

We use industry-standard safeguards to protect data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

Your Choices

• Access, update, or delete your account information.
• Request export or removal of event data.
• Opt out of non-essential communications.

Children's Privacy

The Services are not intended for children under 13. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this policy from time to time. Changes are effective when posted with a revised effective date.

Contact Us

For questions, contact us at: support@snowcorp.org